Four Seasons Resort Lanai At Manele Bay

Phone (808) 565-2000
5 stars from 5 reviews
Address 1 Manele Rd, Lanai City, HI 96763
Lanai's best and most luxurious resort by far.

Features
• Building: Hotel • Building: Lanai / Balcony
• Building: Low Rise • Building: Rooms Open To Outside
• Property: Business Center • Property: Dining On Site
• Property: Fitness Room • Property: Stores On Site
• Room: Coffee Maker • Room: Hair Dryer
• Room: Mini Fridge • Room: Safe
• Recreation: Gear Rentals • Recreation: Hot Tub
• Recreation: Kids Club • Recreation: Pool
• Internet: Extra Fee • Internet: Free In Room
• Parking: Paid Self Park • Parking: Paid Valet

Matt Anderson's Take
The Four Seasons Resort Lanai at Manele Bay is one of just two main hotels on Lana'i island, the other being Four Seasons Resort Lana'i, The Lodge at Koele. Yes, there is a third hotel which is the Hotel Lana'i but that's a much smaller place and doesn't really compete with these other two.


You can get to the hotel via a shuttle from the airport or from Manele Small Boat Harbor if you took the ferry from Maui to get to Lana'i. There is also a shuttle you can take to go back and forth between the The Four Seasons Resort Lanai at Manele Bay and the Four Seasons Resort Lana'i, The Lodge at Koele. If you have a rental car then valet parking is the best option, and while it will be included in the daily resort fee you'll still need to tip the valet drivers each time you want to retrieve your car. A small price to pay when you see how far up a hill the self parking is. Another nice touch is the valet crew will give you a water bottle for each person in your party each time you get your car so a $5 tip is well worth it just for the water.


From the minute you arrive at the hotel you'll be greeted by a super friendly staff who is ready to help with your luggage, to get you checked in, and to answer any questions you have. The valet and front desk, and everyone really, do a great job of welcoming you.

The Rooms


My first impression of our room was very good. It felt very large, certainly larger than your standard hotel room. It had plenty of light coming in through the huge sliding doors (essentially, an entire wall of the room is glass panels). The view was excellent; green grass and blue ocean.


The room had a work desk with a couple of chairs, a large flat screen TV, an extra chair, some benches, a decent sized closet with free safe, and two beds. The main complaint is that the beds are full size beds, rather than queen sized beds that you would expect. Two kids can fit in one bed easily, but two adults (and we're by no means large) make for a an annoying night squeezed together. The beds also each had a stuffed seal animal on them, one for each of our kids which is a nice touch (they knew we had kids before check in). The room also has a mini refrigerator in it and they included free bottles of water for us along with creamer to use with the free coffee (and coffee maker).


There is a nightly turn-down service where they'll turn your bed down, do a quick clean up if needed, and will drop off some water bottles for you. In most hotels they'll charge you (a lot!) for the water bottles but they're free here. This is a truly nice touch and it's this level of attention to detail that makes the Four Seasons Resort Lanai at Manele Bay extra special.

We then checked out the bathroom and found that they spelled our kids names out in sponge letters and gave them some kid friendly bath bubbles. Another nice touch.

Pool


There is only one pool here and it has two hot tubs in it. The pool is nice but fairly small, especially if there is a crowd here. The hot tubs are also fairly small. There is a drink service at the pool as well.


A hotel like this is all about going above and beyond to make sure you are pampered. One example of this is Doctor Shades who is a guy in a white lab coat that actually reads "Dr Shades" who does nothing more than walk around and clean your sunglasses. Nice touch, super nice guy.

Beach


The hotel is located right next to Hulopo'e Bay Beach Park, but there is a path so you can walk right to the beach. Once there you will find towels and sand toys for your kids as well as some flotation devices you can borrow. Don't think that you'll need to carry your own towels 20 feet across the sand. No sir. They have people to do that for you and they'll also setup umbrellas and lounge chairs (with clean towels for each chair no less).


It's a class act all the way and they might even offer up fresh fruit from time to time.

Kids Club


The complimentary Kids For All Seasons program at Four Seasons Resort Lanai at Manele Bay is called the Pilialoha Keiki Camp. It's only for kids aged 5 to 12 and if your kid is 5 you'll need proof of age (passport, birth certificate, etc). It's open daily from 9am to 5pm and is completely free. Seriously, free.


You don't need any reservations, just drop your kids off and the super nice ladies will watch and play with your kids for as long as you want. They'll do all sorts of craft projects, catch (and release) lizards, and do various other pre-planned activities. Your kids can even eat lunch there with your permission. They'll order off the room service menu and you'll pay for it but otherwise the place is truly free.


If you have kids you will use this and your kids will love it. Drop them off and hit the beach, the pool, or head into town for a nice lunch or some shopping. I'd come back here just for this feature alone and my kids are already wanting to go back just for this (and they loved the ladies that ran it).

Teen Room


There is a Teen Room off the lobby area which is a room with couches and a TV as well as computers so teens can play games or do whatever it is teens do in an unsupervised room with couches, a TV, and computers. Your teens will either be too cool for this room or love the freedom.

Exercise & Golf


If you want to exercise on your vacation then you'll love the huge exercise room they have here, even stocked with water and Gatorade. Golfers who want to get out will love hitting the links at The Challenge at Manele Golf Course.

Restaurants


There are several restaurant options on property which is a good thing because if you don't eat on property you have to drive close to 10 miles back to town. For more on that see: Kailani, One Forty American Steak, Hawaiian Seafood, Nobu Lana'i, and The Sports Bar.
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Matt Anderson
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Matt A
Joined: Feb 2013
Reviews: 790
Likes Received: 106
This is a great resort overall. The staff are incredibly friendly and helpful and the place just has a good feel to it. The rooms are clean and things are well maintained and it's just a fun place to relax. The property is beautiful. The pool area is nice but small and boring. The restaurants offer good food but they're all insanely expensive. The free extras like bottles of water and the kids club are excellent touches but the wi-fi situation is horrible.

The rooms are nice and spacious but the poor and overly damp air quality leads to mold in the bathroom which is unacceptable and needs to be fixed. Bigger beds are needed as well. Overall, it's a very upscale yet casual resort and a relaxing place to stay. That's a good thing considering it's only one of two large hotels on the entire island and the only one on a beach. We'll be back for sure!
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Melissa D
Joined: Oct 2015
Reviews: 4
Likes Received: 0
If you live in Hawaii then Lanai is a great place to take a quick vacation to. For me, it's the best way to get away from it all and the Four Seasons at Manele Bay is the best way to do that. The service is second to none, the people here are always helpful and friendly, and the resort is just all around perfect. I'll hop over here for a couple of nights on a long weekend and come back completely refreshed.
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Beth
Joined: Jul 2013
Reviews: 378
Likes Received: 14
This place really is amazing! Luxury is what the Four Seasons Resort Lanai at Manele Bay is all about. Service is extremely friendly and very personalized.

There are really only two things that bothered me. One is that the pool is not kid friendly by any means. There is no real shallow area. Two and this is HUGE, the amount of mold in our bathroom was shocking! The whole ceiling was covered in it. For as pristine as this whole hotel is that is pretty unbelievable.

Despite the mild issue we had a great time and I would definitely stay there again but I would check the room before I unpacked.
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enzo
Joined: Jul 2013
Reviews: 30
Likes Received: 9
The stay here was great and one of my favorite hotels ever. The kids club here is the best.
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Morosam
Joined: Apr 2015
Reviews: 21
Likes Received: 1
I've stayed here twice now and love it. The service is beyond perfect. The staff are always friendly and happy to help. The property is very well maintained. The rooms are spotless. Love this resort and I will be back again later this year.
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